"I think I got my shyness from my dad. I'm not one to be outspoken and I always stay to myself. And yet, on the other hand, with the position I have, front desk receptionist, I need to speak and get along with everyone as they come to my desk. My shyness tends to go away then.
"When it's one on one, that's when I tend to shut down more often. I've never thought of taking steps to change my shyness. I just don't think I could. I'm comfortable with who I am. Sometimes I do say, after some conversation, 'I wish I had said this or that.' Something I really felt. But then it's too late. And that's OK"